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Requirements: Bachelor of Commerce Degree in Management or relevant7 years experience as a Fitment Centre ManagerAt least 2 years experience in General ManagementBusiness development skillsResponsibilities: Ensure the achievement of company budgets by generating sales/revenueEnsure and deliberately manage excellent customer service by empowering all staff through effective communication, understanding of cause and effect and training / improvement opportunitiesEnforce and effectively manage compliance to standard business practices and proceduresAttend to and embrace new business-related learning opportunities, continuous development and or improvements and extended reasonable work-related tasksEnsure staff are effectively managed and held accountable through performance and disciplinary procedures
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTM1M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1797374&xid=1109_189353
1h
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**Job Opportunity: Code 10 Driver at Coca-Cola Company**We are currently seeking a reliable and experienced Code 10 Driver to join our team at Coca-Cola Company. If you have a passion for driving and delivering quality service, we want to hear from you!**Requirements:**- Valid Code 10 driver's license- Proven experience as a Code 10 Driver- Excellent driving record- Good communication skills- Punctual and reliable**Responsibilities:**- Safely transport goods to various locations- Ensure timely deliveries- Maintain vehicle cleanliness and upkeep- Adhere to all traffic laws and company policiesInterested candidates, please WhatsApp your CV to 063 397 6509.Join our team and be part of a world-renowned brand!
20h
1
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VACANCY – FINANCIAL MANAGERJob Title: Financial ManagerIndustry: AgricultureLocation: Hoedspruit, LimpopoReports To: Farming Business ManagerJob Description:Position Summary:The Financial Manager will be responsible for managing and optimizing the financial operations of our fruit export business. Reporting directly to the Farming Business Manager, the Financial Manager will play a key role in driving financial excellence, implementing financial strategies, and ensuring adherence to IFRS guidelines while efficiently managing Forex risks.Key Responsibilities:Financial Reporting:Prepare and present timely and accurate financial reports, including income statements, balance sheets, and cash flow statements in accordance with IFRS.Ensure compliance with all regulatory and tax reporting requirements.Budgeting and Forecasting:Collaborate with cross-functional teams to develop annual budgets and financial forecasts.Monitor budget performance and make recommendations for cost optimization.Forex Management:Develop and implement Forex risk management strategies to mitigate currency exposure.Monitor exchange rates, execute Forex transactions, and maintain Forex records.Financial Analysis:Conduct financial analysis, performance evaluations, and variance analysis to provide insights to the management team.Identify opportunities for cost reduction and revenue enhancement.Cash Flow Management:Manage cash flow to ensure liquidity and support operational requirements.Forecast cash flow needs and optimize working capital.Compliance and Auditing:Ensure compliance with IFRS, local accounting standards, and regulatory requirements.Coordinate with external auditors during financial audits.Financial Strategy:Collaborate with the Farming Business Manager to develop and execute financial strategies that align with the companys goals and objectives.Team Leadership:Supervise and mentor financial staff, fostering a culture of continuous improvement and accountability.Qualifications:Bachelors degree in Finance or AccountingSAIPA / SAICA articles advantageProven experience as a Financial Manager or similar role within the agriculture or export industryStrong knowledge of IFRSProficiency in financial software and ERP systemsExcellent analytical and problem-solving skillsExceptional communication and interpersonal skillsLeadership and team management abilitiesAttention to detail and a commitment to accuracyIf you are a dedicated and experienced Financial Manager with a passion for the agricultural industry, we invite you to join our team and contribute to our mission of delivering high-quality fruit products to international markets. We are ready to hire!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NTQ1MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1795632&xid=1108_185451
19h
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Your role is to oversee the company’s day-to-day operations in a designated area or region.The daily responsibilities of these professionals are overseeing budgeting, quality, P&L statements, hiring and training.They also perform duties that include setting financial goals, establishing sales targets, working with upper management and using various business finance principles to accomplish tasks.Travel between several stores around the country and are a store managers direct report.DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO:• Maximise New goods profit centre.• Maximise Second-hand profit centre.• Maximise SSB profit centre.• Improve Stores Performance• Ensure effective implementation of merchandising standards.• Ensure effective implementation of marketing initiatives.• Manage Sales vs Budgets.• Monitor Returns and Discounts given.• Pro-actively co-ordinate availability of stock for stores• Monitor and control Stock Age• Monitor and control discontinued stock in business.• Organise and participate in monthly stocktakes and result.• Monitor and control damage and Repair stock for the business.• Monitor and control Company assets (building, fixture and fittings, petty cash, stock and vehicles)• Manage the Change of Management• Monitor and ensure ALL Security standards are adhered to within a Store.• Review Stores performance by analysing Stats and Reports• Partner Development and Mentoring and formulating appropriate Business Performance Improvement plans to rectify any deviations.• Review the improvement plan with the Partner and adjust when required to ensure achievement of objectives.• Analyse Expenses impacting on profitability.• Analyse Financial Statements to ensure profitability.• Reporting• Ensure Customer Expectations are met.• Review Mystery shopper reports• Reinforce a culture of service minded staff to ensure Customer satisfaction.• Ensure repair turnaround.• Ensure Social Media posts are according to standards.• Ensure correct staff compliment in business.• Facilitate the training and development of employees to ensure correct competency.• Succession Planning• Ensure consistent, effective performance management.• Manage and enhance employee relations and satisfaction.• Manage Human Resources administration.• Remuneration and reward• Ensure that all stores have implemented and adhere to all relevant Company Policies, Procedures, System Requirements, S.O. P’s• Meetings and Report BackREQUIREMENTS• At least 3 years experience in a senior management role• Innovative and ambitious with a can-do attitude• Strong IT skills: PowerPoint, MI, Excel, Level-headed and balanced.• Good presentation skills• Be well organized.• Good communication and relationship building skills.• Possess great leadership skills.• Reliable Vehicle• Willing to travel.• Pass a polygraph.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NTQ2N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1795551&xid=1108_185467
20h
1
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East Africa Global Concierge
Location: Arusha, Tanzania OR Nairobi, Kenya
BRIEF
The Company’s Global Concierge service is a personal, bespoke global ‘access platform’ for direct, indirect guests, and travel partners, for guests travelling with the company in Africa. It provides information and assists with travel requirements pre, post, and during travel with the company – ensuring guests and trade partners receive a personalised, worry-free experience. The in-country support service will operate seven days a week.
KEY OUTPUTS
Upholding the values of the company ... Care of the people, Care of land and Care of the wildlifeCalm and professional communication skills in order to service travel partners, direct and indirect guestsConsistent and clear communication with trade partners, direct and indirect guests, sales teams, preferred supplier partners and colleagues where requiredProactive selling of the company’s Africa products and services ensuring the best suitable safariMeets people and responds to a variety of situations with poise, patience, and discretionMust have patience, tact, a cheerful disposition and enthusiasm, as well as a willingness to serveHave a strong knowledge of the company and the regions and territories it operatesAn independent, curious and “can do it” nature
ADDITIONAL DUTIES
Attend and participate in continuing educational programs and training webinarsSupport and Assist other departments and offices during leave cycles
QUALIFICATION REQUIRED
High School Qualification, 3 year University/College Qualification advantageous4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or Lodge Management Experience or a Concierge Service Experience
KNOWLEDGE REQUIRED
An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, the company’s Guest Information System - training provided)Good destinations knowledge of East Africa preferableA willingness and aptitude to learn
SKILLS REQUIRED
Experience with multi-currency with an understanding of the principles of foreign currencyWorking in an orderly mannerMust possess multi-tasking skills with constant interruptionsMust readily resolve challenges to the satisfaction of guests and travel partners. If not able to resolve, take ownership to ensure it gets to the appropriate person/department for assistanceCustomer Service and Relationship focusedWorking under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NzgwMTQ3NjQ/c291cmNlPWd1bXRyZWU=&jid=1508286&xid=978014764
20h
1
SCOPE AND PURPOSE OF JOB:
To assist the camp manager in ensuring that the camp systems, facilities, activities and staff work together in a smooth, safe and harmonious manner so as to ensure that guests have a memorable stay.
This purpose is coupled with the concept that the camp is a business unit that needs to run profitably with effective cost-stock controls, management of assets and environmental care.
DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS
Daily duties:
To support the manager in any way asked within reason and be a bridge between the Manager and staff.
Allocation of all duties to the staff in your department.Responsible for all stock being used in your camp. It is extremely important to pay attention to the movement of the stock to ensure the most economic and profitable practices are conducted.Prepare leave and off schedules fairly and place onto the notice boards.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA1MjUzNDk0P3NvdXJjZT1ndW10cmVl&jid=1418198&xid=2105253494
20h
1
Requirements
Key Responsibilities
Responsible for interiors and camp ambience of all northern Tanzanian campsConceptualizing and design of existing camp refurbishmentsOutsourced camp design: Working with third party interior designers / fundis on refurb projects - procurement, manufacturing of interiors and installation. When capacity allowsAssuring camp interiors are in line with camp identity, company brand and mood boards
Production and updates of camp mood boards & camp layoutshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NTA3OTg3OTY/c291cmNlPWd1bXRyZWU=&jid=1418197&xid=850798796
20h
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KEY OUTPUTS:
Overall responsibility for the effective management and running of Lodge/Camps. To ensure the Lodge and Camps, and brand, are not only maintained but taken to the next level of service standards and excellence.Drive community development projects in conjunction with the Africa Foundation and provide requisite skills and support to ensure effective effort.Develop strategic relationships with local stakeholders including governmental organizations, wildlife organisations and communities, surrounding and involved with Private Game Reserve.Create and maintain a detailed skills development plan for all staff.Responsible for creating an environment where the company culture is continuously met and visible throughout the daily functioning of the lodges.Create an overall strategy and prepare annual business plans for all camps for the year and then oversee implementation thereof within specified time frames and budgets.Overall Day to Day Management of the Camps, and any other related infrastructure within the reserve.Overall Responsibility for budget creation and management, CAPEX structuring, planning and implementation.Ensure all group internal financial controls and systems are in place and strictly adhered to.Overall responsibility for all human resources in the lodge, ensuring all labour relations, leave and medical funds are managed correctly.Create annual and monthly training plans for all departments and structure external training and exchanges with other lodges/ regions where possible.Place and monitor of all lodge operational stock orders and oversee procurement functionCreate camps strategy for guest delight, staff welfare, health and safety and training. Ensure plan is implemented and managed throughout the yearWork with Executive chef to ensure menu and food are aligned to lodge quality standards and requisite guest food scores and food budgets are being met and monitored.Work directly with the Lodge Managers, Assistant Managers, Head Ranger, camp managers and respective departmental Managers to ensure Lodge and Service standards are maintained at all times and ensure costs and budgets are managed and not exceeded.Daily meeting with the management team and Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting.Over and above daily hosting of guests ensure you host all Agents, Media and VIP Groups.Oversee the maintenance and development of all infrastructure across the reserve.Oversee the management of the reserve within parameters of the game reserves operational manual.Overall management and development of the Ground Handling business including compliance to all pertine...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODgyNDI4Mzk4P3NvdXJjZT1ndW10cmVl&jid=1520721&xid=1882428398
20h
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JOB ROLE
FUNCTIONAL RESPONSIBILITIES
Line Management of Kenya Operations
As General Operations Manager you are end-responsible for the management of all operations
in Kenya. This includes amongst others:
Line management of all employees in Kenya; their performance and developmentEnsuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent servicesEnd-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenanceEnsuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a/o health & safety and admin controlsEnsuring that all assets and equipment are kept in excellent conditionStrong general performance of the company’s Kenya operations against set management objectivesStrong financial performance of the company’s Kenya operations against its Operating Budget as well as good management of CAPEX against CAPEX budgets/plans
Your Profile
We are looking for an experienced, well-rounded GM-like Operations Manager with the following profile:
Minimum 10 years of experience in various operational management roles (Africa experience and tourism industry experience a must)Strong organizational and logistic skills in leadership positions in organisations with >150 staffEffective at managing and training/coaching middle managers and staffEffective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environmentGood working knowledge & experience in the majority of the following areas:Logistics/resupplyCost managementHRMenus, food quality and food presentationSome bush/guide knowledgeAsset & fleet maintenance managementAbility to build good working relationships with people at all levels from camp staff to the Board of DirectorsProven ability to handle complex intercultural people matters, with cultural sensitivity and awarenessPassion for positive impact and wildlife tourism as well as community developmentMinimum degree or diplomaStrong verbal and written communication skills and ability to structure and present work plans and ideasIndependent ‘getting things done’ mentality; willing to work hardSwahili a preference
Location & Travel Requirements
You will be based in Nairobi with frequent tra...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MTg4NDg3Njg/c291cmNlPWd1bXRyZWU=&jid=1210322&xid=718848768
20h
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KEY OUTPUTS
Financial Management
Review and approval of lodge payment obligations (creditors)Review the accuracy and completeness of lodge bank reconciliationsProcess monthly journalsEnsuring business expenditure is properly authorised and allocatedDemonstrate and lead with an independent mind that is capable of questioning the need / requirement for proposed business expenditure and/or to consider that the determined value is reasonable, fair and within acceptable market rangesEnsuring the timely and accurate recording of transactions, whether on the Panstrat system or within manual systems such that transactions are recorded on a day to day basisInterpretation and analysis of management accountsCollation and resolution of general ledger queriesAssist the Regional Financial Manager with the external Audit and field queries with the audit team
Reporting
Support the Regional Finance Manager with the full financial reporting function for all lodge business unitsMonthly management account reporting for regional business units and variance analysisIn conjunction with the Regional Finance Manager co-ordinate regional annual budgeting and quarterly forecastingMaintain commercial focus through performance of & review of detailed budgets, forecasts and input into management decisionsPerform and maintain assigned balance sheet reconciliations on a monthly basis
Internal control environment & safeguarding of company assets and resources
Investigate and report variances and implement controls to reduce variances where relevantSupport the maintenance of the fixed asset register across all business units
Training and Support to Lodge Accounting Officers and other supported staff
Lead and support:A primary team of seven lodge accounting officers (including all lodge operations in East Africa)A secondary team of assistant accounting officers and a team of stores personnelPerform lodge financial audits and ensure best operating practices are maintainedPlan, direct and coordinate the responsibilities of direct and indirect reports to ensure they are performing in line with expectationsDevelop (and continually improve upon) a comprehensive lodge audit program covering all financial related responsibilities of Accounting Officers and lodge managementPlan and execute bi-monthly (twice a month) financial auditsDevelop and adapt best operating practices and implement improvementsInvestigate and report variances and implement controls to reduce variances where relevantEstablish and maintain relationships with i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzIxNTgzODUwP3NvdXJjZT1ndW10cmVl&jid=1508288&xid=2721583850
20h
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KEY OUTPUTS
Meet and greet all guests, say goodbye to all guests, know all guests by nameUnderstand personal guest needs through interactionWhen required to do so, conduct thorough orientation of new guests on arrival and inform the kitchen of any dietary requirements, liaise with guides and butlers with regard to any special requestsTransmit guest information to other lodges and get information from other lodges before guests arrivalCover all daily and weekly requirements of the Lodge Manager, especially budget control and guest delight activitiesWhen required to do so, assist with room allocation and planning for future bookings well in advance – read all day sheets thoroughly and plan for any special requests, requirements or occasionsBe present at all morning meetingsWhen required to do so, plan all tomorrow’s activities and transfer activities with the guides/trackers/driversEnsure that all rooms are checked by Guest Relations – Housekeeping Manager before the guest’s arrivalIn co-ordination with other management, host guests at all mealsManage check-outs and invoices when Lodge Administrator is on leave or needs assistanceAssist with monthly planning – training, guest requirement and staffing levelsFamiliarise yourself and adhere to the Company Policies and ProceduresSit in on Disciplinary procedures – sound knowledge of all policies and procedures and labour relationsEnsure that minimum standards as per BOPs are adhered to in all departmentsPromote and instil a passion for Going the Extra Mile throughout all departmentsClosely manage all guest delight activities together with other management, butlers, guides, housekeepers and other staff as necessaryAttend any departmental and finance meetingsOversee stock takesSpot check equipment, replace and improve when necessary. Manage annual on on-going maintenance and deep cleaning of furniture etc.Welcome packs for new staffOrganise training workshops with the lodge managerCheck uniforms are correct, name badges are worn etc.Ensure monthly operational stock takes are done and that you order up to parMaintain par stock of crockery & cutlery, linen, operational smalls, and guest amenities in the store rooms. Ensure the store rooms are kept neat and tidyRegular “walk-about” the office, stores, laundry and workshop - tidy, dusted, clean, including toiletsHelp drive:Company LifeNew “stories of the Company”Community involvementTraining and records of suchStaff delightGuest Delights, Uniform, Cut & Crock, Ops Smalls and GA
PREVIOUS WORK EXPERIENCE REQUIRED:
2 years’ experience ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTI1NzczNTMzP3NvdXJjZT1ndW10cmVl&jid=1209462&xid=1125773533
20h
1
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KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at mealtimes and check smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany Knowledge (as well as Africa Foundation)Valid unendorsed SA driver’s license essential
PREVIOUS WORK EXPERIENCE REQUIRED
Experience in the service industry especially in dealing with guests and staffPrevious camp manager experience and advantagePrevious experience in working with children an advantage
This is a permanent live-in position, based at the lodge.
Transport to/from leave cycles is the successful candidate’s own responsibility.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjk2MDY4MTI/c291cmNlPWd1bXRyZWU=&jid=1503280&xid=329606812
20h
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Our client is one of East Africa’s long-standing safari companies. They are looking to employ a professional Chef Trainer to be responsible for managing all chef training and Foods & Beverages (F&B) operations and for delivering an excellent guest experience across all their lodges in Tanzania. The successful candidate will be able to forecast, plan, manage and approve all F&B orders in accordance with set par levels and menus.
As the Chef Trainer, you will be tasked with helping to trouble shoot any problems across the lodges, whilst setting and maintaining the F&B standards.
The Chef Trainer is a member of the training team and indirectly the F&B department. The objective of the training department is to constantly train skills in order to improve the quality of service to our guests. As part of the F&B department we aim to offer wholesome lovingly well-prepared meals while ensuring that we engage with our guests to ensure what we offer is well received.
Reporting Relationships
Position Reports to: Group Head Chef Trainer
General Profile
As a chef trainer you will lead by example and must always remain professional. This includes your attire as well as your attitude. A chef trainer is responsible for improving the skills and efficiency of our kitchens while indirectly improving the overall food offering at our camps. He/she will observe all aspects of the F&B offering while in camp and report any irregularities or concerns. While in camp the chef trainer will engage with guests at mealtimes to ensure that meals are well received.
Health & Food Safety
As a trainer he/she will be knowledgeable of food safety guidelines and procedures and will ensure that these guidelines are trained and adhered to. This will include assisting management & camp chefs with cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas at all times. Report maintenance problems, breakages, fire and health hazards, security risks, accidents, lost and found, shortages and any unusual happenings.
Training
As a chef training your main function is to train set curriculum as set out by the group head of training. This training will be reported on a monthly basis. As a trainer you will be asked to assess the progress of each individual and assist in managing their progress.
Enforcing company rules and regulations
It will be your responsibility to ensure that recipes, portion controls, food safety and presentation specifications are adhered to in order to remain consistent. While in camp you will assist with receiving of food items, stock counts and food orders and report any discrepancies to the camp management.
Communication
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20h
1
Job Role
Tanzania head guide, trainer and walking guide, reporting to the Country GM / Group Training Manager as the head of the guiding and guide training team. Duties include managing and assessing Tanzanian guides, walking guests, mentoring walking guides, and training all guides throughout the year as well as during the annual training time.
Training responsibilities
Ensure that quality of guiding in the company continuously improvesDevelop training program within existing framework of company guide training to ensure compliance with overall company goals and targets
Develop operating procedures for all activities, a day in the life of a guide, training manuals and checklistsTrain guides in all our TZ camps to be able to successfully and safely offer all relevant activities / experiences. Drive, walk, bird, fly camp, boat, as well as host and entertainhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODE4MjA2MTc2P3NvdXJjZT1ndW10cmVl&jid=1418199&xid=2818206176
20h
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Please note that this is a live-in position based in Botswana’s Okavango Delta.
KEY OUTPUTS
Keep the wine list up to date, in coordination with the Regional Chef and Operations Manager· Confident in recommending food and wine pairings to guests, taking into account their personal tastes and food choices· Assist with preparation and service of wines and other drinks· Manage cost and quality controls· Manage wine room and ensure it is fully-stocked· Develop and motivate team members through capability development
PERSONAL CHARACTERISTICS
Self-confidence, maturity and friendliness· Passionate about service, guest delight, and maintaining the golden thread· Clean, neat and tidy as a person and in the workplace· Willingness to work to the guests’ timing, not your own· Confidence in food and beverage service· Ability to work as part of team and effectively communicate with guests, butlers, kitchens· Multi-tasking in a fast-paced environment
KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED
Previous experience as a Sommelier, Wine Steward/Stewardess or similar role· Ability to create tasteful food and wine pairings· Extensive knowledge of Southern African wines and vineyards· Previous experience with a Point of Sale system an advantage· Certification as a Sommelier or degree in hospitality
This talented individual should have excellent organisational skills whilst showing confidence in their skills and knowledge. They also need to be able to work under pressure and enjoy working with people
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDM5MDgxMDYwP3NvdXJjZT1ndW10cmVl&jid=1503277&xid=1039081060
20h
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CHARACTERISTICS
Hands-on, self-driven and motivatedOrganised and results orientedExcellent problem solving skillsComfortable in dealing with and tolerant of diverse cultures, languages and environmentsHighly numerate and accurate, with an eye for detail on numbers and analysis of financial resultsHighly ethical and integrous with the ability to be principled when necessaryBe open to and adapt to the very specific &Beyond culture of tolerance across the regions we operate
RESPONSIBILITES
Finance reporting function for all business unitsbalance sheet reconciliations & process monthly journalsmonthly management account reporting for regional business units and variance analysisquarterly forecasts, annual budgets and high level forecastsTreasury management and cash flow forecastingFixed asset register maintenanceDebtors age analysis and bad debt provisionRevaluation and authorisation of all bank reconciliationsReview and approval of payment obligations (creditors)Maintain commercial focus through preparation & review of detailed budgets, forecasts and input into management decisionsInvestigate and report variances and implement controls to reduce variances where relevant.Plan, direct and coordinate the responsibilities of subordinates to ensure they are performing in line with expectations, including regular lodge visitsManage External Audit and field queries with Audit TeamCo-ordinate regional annual budgeting and quarterly forecastingCompletion and submission of relevant tax returns, including VAT, Income Tax, PAYE and Withholding TaxMaintain procedures for custody and control of assets and records in order to ensure safekeepingEstablish and maintain relationships with internal customers and provide assistance when problems may be encounteredMonthly preparation of Rwanda payroll and reviewing regional payrollSecuring relevant permits and park fees
AD HOC TASKS
Consider review and support investment and commercial opportunities that arise from time to timeAd hoc projects as required from time to time
QUALIFICATIONS & EXPERIENCE
Qualified Chartered AccountantMust be proficient with MS Office Packages and be able to demonstrate superior MS Excel abilitiesExperience in Accpac or Tourplan a plusMust be able to work in a challenging environmentEast African Tax & Accounting experience an advantageInternational experience is a plusLuxury lodge and / or Touring finance experience an advantageRwandan National is preferredhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82Mzg3OTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1508287&xid=63879915
20h
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Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
20h
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GERMAN MOTHER TONGUE/PROFESSIONAL WORKING PROFICIENCY REQUIRED
Tasks & Duties: PR
Strategic client consulting and conception of creative communication campaigns.Textual confidence, a strong sense of language and a talent for storytelling
Networker with own network to external service providers, media partners, editorial offices and event organisersPlanning and management of complex PR | digital projects and campaignsResponsibility for project success in terms of quality, time and budgethttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTAxNDY3OTU/c291cmNlPWd1bXRyZWU=&jid=1418192&xid=550146795
20h
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KEY OUTPUTS
Managerial
Overall responsibility for the effective management on all levelsOverall management of all operational management at the Tented Camp and direct support to the Management Team including Security, Chefs and Guiding TeamDevelopment, Training and relief schedules of all direct reports managementOverall responsibility for all permanent and seasonal staff at KTTC and the creating of an environment of learning and development within the company valuesOverall communication between General Management, HOD’s and general staff departments through all levelsManaging HR issues and industrial relations proceduresManaging the Tented Camp in absence of General and Assistant General Manager
Financial
Assisting in creation of lodge budget in conjunction with the General Manager and Lodge accountantActive management of stocks in the Camp such as crockery and cutlers, linen, operational items, spa stocks and safari shop stocksCreate an environment of care for equipment, saving and sustainability
Operational
Management of all Guests areas and exceeding of guest expectationsOverall accountability of following up on all maintenance in ALL front of house areasOverall accountability to live the company behaviours and implement a culture of care and learningDaily, monthly and weekly training of Housekeeping, Butlers, Cleaners etc.Daily, monthly and weekly training of all Service departments within company standardsAssist with daily hosting during mealtimes, welcome, check in etc.Coordinating of reception for day sheets, reservations, VIPs, special requests and guest movementsAssist with daily/weekly/monthly departmental meetingsProvide support and guidance to the Head Housekeeper with Rooms checks, room maintenance and upkeep of company standard in the roomsProvide support and guidance to F&B Supervisor and Service Teams with Main area checks and upkeep of company standards in serviceImplementing and follow up on Development plan and performance management of F&B Supervisor and Lodge StaffCoordinate and actively oversee the exceeding of guest expectations and guest delightsOverall accountability for Leave cycles of Service staff, Reception and Safari ShopDaily and weekly meetings with Assistant GM and GM for smooth operations and updates at the CampDaily and weekly feedback to Reservations on Agents, bookings etc.Implementing of new standards, equipment and active participation into the company cultureImplementing of Fox Browne feedback, regional feedback and adhere to the company standards at all timesCreating an en...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDkyODI4NTgyP3NvdXJjZT1ndW10cmVl&jid=1157606&xid=1492828582
20h
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QUALIFICATIONS • Grade 12 • Diploma/Degree in Retail or Business or related qualificationwill be advantageous EXPERIENCE • Minimum of 5 years’ experience working in a retailenvironment, ideally in a managerial or leadership level. KNOWLEDGE REQUIRED • Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs,and profitability of the store. • Knowledge of stock management systems like ERP, Meat matrix, etc.• Knowledge and understanding of FMCG environment and related legislation • Management of perishable products with short shelf life especially in meat industry • Understanding of retail consumer behavior and purchasing trends • Understanding of the retail and meat market SKILLS REQUIRED • English Proficiency (read, write, and speak). • Excellent verbal and written communication skills. • Proficient in MS Office Suite. • Demonstratable analytical skills. • Understanding of income statements, cash flows, stock management reporting, and all basic financial systems. • Excellent interpersonal skills and ability to communicate effectively. • Exceptional customer service and people management skills. • Energetic and self-starter. JOB ACTIVITIES 1. Stock Management Stock Ordering - Place orders with factories and other suppliers - Follow up on orders - Manage deliveries, delivery dates and stock upon arrival - Manage stock order volumes Stock Receiving - Receive ordered stock - Report delivery shortfalls, and damages - Follow up on non-received stock - Capture received stock on Meat Matrix Stock controlling - Daily stock levels reporting - Run stock depletion reports- cashiers - Balance off with stock receiving - Manage stock levels threshold - Manage stock shrinkage: stock losses/damages/dumpings 2. Housekeeping • Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area. • Always maintain high level of HACCP standards throughout thestore.• Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act. 3. Employee Management • Employee...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzM1MTQ3ODE3P3NvdXJjZT1ndW10cmVl&jid=1297450&xid=3735147817
20h
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